Privacy Policy

1. Scope

This Policy applies to our websites, apps, dashboards, messaging tools, listing systems, and related services (the "Services").

2. Information We Collect

A. Account + Identity Information

Name, email, phone number, account type and role (buyer/seller/broker/agency), profile details, and verification-related details (if used).

B. Marketplace + Workflow Information

• Listing information (including descriptions, photos, financial summary fields you choose to provide, location/general region, categories, tags).
• Documents you upload or submit (e.g., marketing materials, disclosures, NDA-related files where applicable).
• Inquiry and messaging history within the platform.
• Operational activity (lead tracking, status updates, notes, actions taken).

C. Payment + Subscription Information (if applicable)

Billing contact details, subscription plan details, invoices/receipts, and limited transaction metadata from payment processors.

D. Technical + Analytics Information

Device identifiers, IP address, log files, browser type, approximate location derived from IP, timestamps, clickstream/activity events.

Cookies and similar tracking technologies for authentication, preferences, analytics, and fraud prevention.

E. Information from Third Parties

Social login/connected tools (if enabled), service providers, and public sources relevant to listing quality and fraud prevention.

3. How We Use Information

We use information for:

• Service delivery: account access, role-based features, listing publication, inquiry handling, messaging.
• Quality and integrity: detecting spam, manipulation, duplicate/outdated listings, abusive behavior, policy violations, and security threats.
• Product improvement: analytics, troubleshooting, testing, and performance optimization.
• Automation and assistance features: we may use technology (including automated systems) to support organization, summarization, categorization, fraud prevention, and workflow improvements, consistent with this Policy and applicable law.
• Communications: confirmations, service notices, support replies, and (if opted in) marketing.
• Legal compliance: enforcing terms, resolving disputes, and complying with lawful requests.

4. How Information Is Shared

We share information:

• Publicly or with other users based on how you use the Services (e.g., listing details you publish; certain profile/business identifiers).
• With vendors and processors (hosting, cloud infrastructure, analytics, customer support, email/SMS delivery, security, payment providers) under confidentiality and security obligations.
• With professional parties involved in a transaction where you intentionally engage (e.g., brokers/agencies/sellers/buyers you message or submit inquiries to).
• For legal and safety reasons (lawful requests, fraud prevention, enforcing policies).
• During corporate events (merger/acquisition/asset sale), subject to appropriate protections.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in and maintain session integrity
• Remember preferences
• Understand usage and improve the Services
• Help detect abusive activity

You can disable cookies in your browser, but parts of the Services may not function properly.

6. Your Privacy Choices + Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your information
• Request a copy/portability
• Opt out of certain marketing
• Limit certain uses where applicable

To submit a request, email info@bizbizsell.com.

7. Data Retention

We retain information for as long as necessary to provide the Services and support platform integrity, including recordkeeping, dispute resolution, and legal compliance.

8. Security

We use safeguards designed to protect your information. You are responsible for keeping your login credentials secure and for any activity under your account.

9. Children

Not intended for children under 16.

10. Updates

We may update this Policy by posting a revised version and updating the Effective Date.